Please be assured that your items will ship out within 2 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are Startrack and Australia Post. We cannot ship to P.O. Boxes. If you're trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing. Deliveries occur Monday through Friday between the hours of 9am and 5pm, excluding holidays. If you require express shipping, please contact us for charges.
Returns and warranties are to be assessed by our Customer Care team before being sent back. If it is deemed that a refund is it order it will be provided as a credit to the credit card used at the time of purchase within 5 business days upon receipt of the returned merchandise.
Complete the form or call us on 1800 698 368